FREQUENTLY ASKED QUESTIONS

Q. What Caribbean island do you ship to?

A. We ship to most Caribbean island such as Jamaica, Trinidad and Tobago, St. Lucia, St. Vincent, Barbados, Dominica Grenada, St Kitts, Dominica Rep, Martinique, Guyana, Suriname, Belize, Antigua

Q. How many sizes of barrels do you carry?

A. We have three sizes of barrels: Jumbo 210 litres, Large 55 gallons and plastic Large 55 gallon.

Q. What kind of goods do you ship?

A. We ship household items, Appliances such as Refrigerator, Stove, Washer and Dryer, Vehicles, Furniture, Crates and  Containers 10ft, 20 ft and 40 ft.

Q. How long does it take to ship?

A. The Shipping time averages about two weeks to three weeks depending on destination. 

The transit times between the UK and the various destinations are as follows:

ESTIMATED ARRIVAL DAYS

Q. What payment do you accept?

A. We accept all major credit cards Visa, Master card, Amex, Money order and Cash .

Q. Do you ship by sea or air?

A. We ship both by sea and air.

Q. How often do you ship to the Caribbean?

A. We ship every two weeks but in October to December we ship weekly.

Q. Who pay local duties and tax at destination?

A. The recipient is responsible for all local import tax and duties assessed at the destination.

Q. What are local tax and duties?

A. The local tax and duties vary from island to island please contact your local port authority for appliance fee.

Q. How do I place an order and track my order?

Send us a request to info@geeshipping.co.uk or call us at 0207 719 9566 or fax 0207 719 9567 and we will contact you with the status of your order.

Q. Is Caribbean Shipping Service a Caribbean owned company?

Yes, Caribbean shipping service is Caribbean owned.

Q. How long Caribbean shipping been in business?

A. Caribbean shipping service been in business for 6 years now.

What happened to my good on arrival to its destination?

·         Obtain from the shipping agents who notified you of the arrival of the barrel the “Out of Charge” documents which gives release of the barrel to you.

·         Present “Out of Charge” documents to the Port’s Office at the Deepwater Harbour for payment of tailgate fee.

·         Present “Out of Charge” documents to the Port Officer at the prescribed cargo shed who will locate the barrel for you.

·         Check the Customs Officer in the shed who will then examine the contents of the barrel with your assistance.

·         The Customs Officer will record his examination on a “Non Trade Examination Form” which will be handed over to you.

·         The "Non Trade Examination Form” should be taken to the Customs Cashier at the Baggage Room (White House), where the duty payment payable by you will be calculated and collected.

·         Upon payment, with receipt in your possession, return to the Shed where the barrel was examined and present the receipt and other documents to a Customs Officer.

·         After processing by Customs, present the “Out of Charge” documents to a Port Officer who will then release the barrel from the Port’s Charge to your care.

·         Upon arrival at the main gate when exiting the compound, present the “Delivery Slip” to the Security Officer who will then allow you exit with your barrel.

What Amount Of Duty Should One Expect To Pay On A Barrel?

The amount of duty one should pay on a barrel is not dependent on the size of the barrel but on the contents of the barrel. Customs Officers are guided by directives from the Ministry of Finance and Social Security.

The Customs Import and Export Tariffs (Amendments) Act 15 of 2000 states that a flat  rate of 30% shall be charged on goods of a non-commercial character, where the total value of the goods does not exceed EC $1,350.00. The flat rate shall be applicable only where the consignment consists of goods falling under at least three different tariffs headings.

Note, however, that the flat rate does not apply to the following:

• Commercial Goods;
• Wines and vermouth under tariff headings;
• Spirits and spirituous beverages described under tariff heading 2208:00;
• Tobacco products described under tariff heading 2401:00 and 2402:00;
• Any single item of the value which exceeds EC $150.00.

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