F.A.Q
FREQUENTLY ASKED QUESTIONS
❓ Frequently Asked Questions
Everything You Need to Know About Shipping Worldwide
We know that sending goods, vehicles, or containers overseas can sometimes feel complicated. Below are answers to the questions we get asked every day. If you don't find what you are looking for here, please contact our friendly team!
📦 General Shipping Questions
Q: How do I get a quote?
A: Getting a quote is easy! Simply contact us by phone, email, or our online form. Tell us what you are sending, where it is going, and the size/weight. We will reply quickly with a competitive price.
Q: What areas do you cover?
A: We offer worldwide shipping services. We ship to and from the UK, Europe, USA, Canada, Africa, Asia, Australia, and the Middle East. If there is a port or an address, we can get it there.
Q: What items can you ship?
A: We can ship almost anything, including:
• Parcels, boxes, and pallets
• 20ft and 40ft Shipping Containers
• Cars, vans, and motorbikes
• Machinery and industrial parts
• Household goods and furniture
Q: What items are prohibited?
A: We cannot ship dangerous goods such as explosives, flammable liquids, illegal substances, or perishable foods unless special arrangements are made. Please ask if you are unsure about specific items.
📅 Timings & Delivery
Q: How long does international shipping take?
A: Transit times depend on the destination:
• Europe: 2 – 5 days
• USA / Canada: 7 – 14 days
• Rest of World: 20 – 45 days
Please note these are estimates and can vary due to customs.
Q: Can I track my shipment?
A: Yes! We provide full tracking services. You will receive a reference number so you can monitor your cargo status online or via our team.
Q: Do you offer door-to-door service?
A: Absolutely. We can collect from your home or business address and deliver straight to the recipient's door anywhere in the world.
📄 Customs & Documentation
Q: Do I need to pay customs duties and taxes?
A: Duties and taxes are charged by the customs office in the destination country. The cost depends on the item type and value. We can advise on who pays these fees (Sender or Receiver) based on your requirements.
Q: What paperwork do I need?
A: For international shipping, you usually need:
• Commercial Invoice
• Packing List
• Customs Declaration
• Bill of Lading
Our team helps you complete all necessary documents to avoid delays.
🚗 Vehicle Shipping FAQ
Q: What is the difference between RORO and Container shipping?
A:
• RORO (Roll-On Roll-Off): The car is driven onto the ship. It is cheaper and faster, but you cannot put personal items inside.
• Container Shipping: The car is locked inside a steel container. It is more secure, offers better protection, and you can pack personal belongings inside.
Q: Can I put things inside my car when shipping?
A: Yes, but only if you choose the Container shipping method. Items are not allowed inside vehicles on RORO vessels due to customs and safety rules.
📦 Containers & Storage
Q: Can I buy or just rent containers?
A: We offer both options. You can buy a shipping container outright for permanent use, or choose container hire for short-term storage or one-off moves.
Q: How much fits in a container?
A:
• 20ft Container: Holds approx. 33m³ – perfect for a 1-2 bedroom flat.
• 40ft Container: Holds approx. 67m³ – perfect for a 3-4 bedroom house or large stock.
💰 Payments & Insurance
Q: How do I pay?
A: We accept bank transfers, credit/debit cards, and other secure payment methods. We offer flexible terms for business clients.
Q: Is my goods insured?
A: Yes. All shipments are covered by standard liability, and you can choose to upgrade to comprehensive insurance for full peace of mind.
🤝 Still Have Questions?
If you cannot find the answer here, our team is ready to help.
📞 Call us today or send us a message!
🔑: FAQ Shipping: Frequently asked questions covering how to ship goods, international shipping, customs duties explained, RORO vs Container, delivery times, insurance, container sizes, worldwide delivery, import export procedures, and document requirements.
F - A- Q
FREQUENTLY ASKED QUESTIONS
Q. What Caribbean island do you ship to?
A. We ship to Anguilla, Antigua, Aruba, Bahamas, Barbados, Belize, Bermuda, Bonaire, Curacao, Dominica, Dominica republic, Grand Bahama, Grand Cayman Grenada, Guadeloupe, Guyana, Haiti, Jamaica - Kingston, Jamaica - Montego Bay, Marsh Harbour, Martinique, Montserrat, Nassau Nevis, Puerto Rico, St Bart, St Croix, St Eustatius, St. Kitts, St. Lucia, St Maarten, St John, St. Vincent and the Grenadines, St Thomas, Suriname, Tortola, Trinidad, Turks & Caicos, Virgin Gorda.
Q. How many sizes of barrels do you carry?
A. We have 2 sizes of barrels: Used Steel 205L 45 Gallon. shipping drum, 220L used plastic shipping drum barrels open top.
Q, How It Works Klarna :
A. 1. Select Klarna at Checkout: Choose Klarna as your payment method when you're ready to complete your order.
2. Flexible Payments: You can split your total into 4 equal payments every two weeks, or choose a payment plan that works for you.
3. Instant Approval: Get instant credit approval and enjoy shopping without the stress of upfront costs.
Start shopping now and experience the convenience of Klarna!
Q. What kind of goods do you ship?
A. We ship household items, Appliances such as Refrigerator, Stove, Washer and Dryer, Vehicles, Furniture, Crates and Containers 10ft, 20 ft and 40 ft.
Q. How long does it take to ship?
A. The Shipping time averages about two weeks to three weeks depending on destination.
The transit times between the UK and the various destinations are as follows:
ESTIMATED ARRIVAL DAYS
Antigua -11 days
Barbados -11 days
Belize -29 days
Dominica -12 days
Grenada -13 days
Guyana -14 days
Jamaica -13 day
Montserrat -17 days
Martinique -2 Mouth
St. Vincent -13 days
St. Lucia - Castries -11 days
St. Maarten -2 Mouth
St. Lucia - V. Fort -14 days
St. Kitts -11 days
Suriname -11 days
Trinidad -11 days
Q. What payment do you accept?
A. We accept all major credit cards Visa, Master card, Amex, Money order and Cash.
Q. Do you ship by sea or air?
A. We ship both by sea and air.
Q. How often do you ship to the Caribbean?
A. We ship every two weeks but in October to December we ship weekly.
Q. Who pay local duties and tax at destination?
A. The recipient is responsible for all local import tax and duties assessed at the destination.
Q. What are local tax and duties?
A. The local tax and duties vary from island to island please contact your local port authority for appliance fee.
Q. How do I place an order and track my order?
Send us a request to info@geeshipping.co.uk or geeshipping1@hotmail.com call us 0795 023 1110 or 0203 086 8311 and we will contact you with the status of your order.
Q. Is Caribbean Shipping Service a Caribbean owned company?
Yes, Caribbean shipping service is Caribbean owned.
Q. How long Caribbean shipping been in business?
A. Caribbean shipping service been in business for 12 years now. paragraph
