Terms & Conditions

Everything you need to know about our service agreement

We offer the very best services in our field. We never settle for second best and always have your satisfaction as our top priority. It's who we are and we are proud of it.

Insurance Questions

PLEASE NOTE: Vessels may be cancelled or changed without notice. Goods must be paid for before release. For any questions regarding these terms please contact us at info@geeshipping.co.uk or call 0203 086 8311 / 0795 023 1110.

Terms & Conditions

Section 1 — General Terms of Service

Section 2 — Definitions

Section 3 — Quotations and Pricing

Section 4 — Booking and Instructions

Section 5 — Prohibited Items

Section 6 — Liability and Insurance

Section 7 — Customs and Documentation

Section 8 — Payment Terms

Section 9 — Vehicle Shipping

Section 10 — Container Sales and Hire

Section 11 — Privacy, Cancellation and Refund Policy

Section 12 — Storage and Handling Terms

Section 13 — Loading, Discharge and Delivery — Port to Port

Section 14 — Loading, Discharge and Delivery — Combined Transport

Section 15 — Freight and Charges

Section 16 — Dangerous Goods

Section 17 — Special Notes and Exclusions

Section 18 — Governing Law and Jurisdiction

Insurance Questions

Does this insurance cover missing items?

Do I need to fill out an insurance declaration?

My barrel or drum is lost, how much can I claim?

My package has arrived later than expected, can I make a claim?

If my package becomes damaged, can I make a claim?